Financial Services

Transform Your Financial Services Strategy with Innovative Solutions

Driving Innovation in the Financial Services Industry

The financial services industry is undergoing rapid transformation driven by technological advancements, changing customer expectations, and evolving regulatory landscapes. Closer Consulting specializes in delivering innovative solutions that help financial institutions navigate these challenges, unlock new opportunities, and achieve sustainable growth.

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Empowering Growth and Innovation in Financial Services

Enhanced Personalized Customer Experience

Empower your retail and luxury brand with Closer’s advanced analytics to understand and cater to unique customer preferences. Tailor marketing strategies and product offerings to boost customer satisfaction and drive loyalty.

AI Optimized Inventory and Supply Chain Management

Utilize Closer’s AI-driven solutions for dynamic inventory management and supply chain optimization. Ensure ideal stock levels, minimize costs, and adapt quickly to market changes to maintain a competitive edge in the retail and luxury sectors.

Real-time Market and Consumer Insights

Leverage Closer's real-time data analytics to gain actionable insights into market trends and consumer behavior. Make informed decisions swiftly to enhance pricing strategies and promotional activities, keeping your brand agile and ahead in the market.

Our Work in Financial Services

Fraud Detection Enhancement

Closer revolutionized fraud detection for a major bank by increasing the True Positive Rate (TPR). Utilizing advanced machine learning techniques, we enhanced the accuracy of transaction flagging, leading to a significant reduction in fraudulent activities and a smarter approach to fraud prevention.

Customer Financial Advice Automation

Our solution automated financial advisory services for a prominent bank, transforming it into a profitable line of business. By automating data collection and analysis, Closer helped the bank increase customer satisfaction and engagement by providing personalized, actionable financial plans.

Profitability Leakage Identification

Closer identified and mitigated revenue leaks in a bank’s commissioning processes using anomaly detection. Our data science techniques scrutinized over 90,000 contracts, enhancing the commission/pricing review process and sparking new insights for renegotiations, thereby safeguarding profitability.

Internal Fraud Prevention

Closer designed and implemented a comprehensive set of automated controls for a financial institution to detect and prevent internal fraud. The integration of a Power BI dashboard for each control improved data analysis, increased productivity, and completely eliminated manual dependencies, enhancing the institution’s security and operational efficiency.

Digital Pricing Transformation

Closer facilitated the digital transformation of pricing strategies at a commercial bank by implementing a dynamic digital pricing solution across 700 branches. This innovative solution not only reduced operational costs by an estimated €230,000 every five years but also updated price lists in real-time, significantly enhancing customer service.

Top of the Wallet Strategy

By developing a customer data mart and applying machine learning algorithms, Closer helped a bank to identify high-value customers who were using competitors’ credit cards. This targeted approach allowed the bank to efficiently recommend their own credit card offers, thereby increasing usage and commissioning revenues.

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for tailor-made projects

Let’s work together

"The relationship with Closer comes from the times when there was still very little talk about Data Warehouse. Over the years, we have been consolidating a long-lasting relationship of great proximity, and today Closer is one of our main partners. Closer teams stand out for their technical competence and human quality."

"Closer has been Unicre’s technology partner for more than 10 years. This long-standing collaboration has always been guided by the quality and professionalism of its resources and services, establishing a trust relationship between the two companies, achieved by Closer with its own merit."

"The partnership with Closer goes back many years. We wanted to update management information and we needed a competent and reliable partner."

"It is a partnership that has been growing with time. Closer developed with us projects in the BI area and provided other solutions for other areas of the bank, namely in operations, such as Evalyze. In the technical data component, they have also expanded their participation, providing areas of Artificial Intelligence,"

Explore why AI is so Important in Fraud Detection

Discover the use of AI in fraud detection and get deeper in the safety of your business. Talk to us and get to know how we can implement it in your company.

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Ready to Drive Innovation

 in Financial Services?

See how you can see it in action.

Our team is ready to explore with you some opportunities that will have a quick impact in you business performance. Let’s start the conversation and discuss how Closer can help you.

Let’s talk