Service Sectors

Enhance Your Service Offerings

with Innovative Solutions

Driving Excellence in Service Delivery

The services sector encompasses a wide range of industries, from hospitality and transportation to professional services and beyond. Closer Consulting specializes in delivering innovative solutions that help service-based businesses enhance customer experiences, streamline operations, and drive business growth in a competitive market.

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Transforming Service Delivery

Customer Experience Optimization

Closer Consulting helps service-based businesses optimize customer experiences, from initial contact to post-purchase support, by implementing strategies and technologies that foster engagement, satisfaction, and loyalty.

Operational Efficiency and Automation

We assist businesses in streamlining operations and increasing efficiency through process optimization, automation, and the adoption of digital tools and platforms.

Service Innovation and Differentiation

Closer Consulting collaborates with service-based businesses to innovate in service offerings, differentiate from competitors, and create unique value propositions that resonate with customers and drive business success.

Our Work in the Services Sector

HR Future Recruitment support tool

Closer’s HR Futures tool revolutionized recruitment by utilizing deep learning to match candidates with job descriptions efficiently. This innovation increased the HR team’s efficiency by 37%, streamlining the talent acquisition process and ensuring optimal candidate-job alignment.

Customer Experience Operations Management

Closer implemented Evalyze, a web tool that uses AI to automatically distribute customer service activities across ten countries. This solution increased productivity, reduced idleness, and improved compliance, enhancing overall customer service in multinational operations.

Sentiment Analysis using LLM

A leading global asset management firm managing hundreds of billions in assets sought a scalable solution to handle its growing data volume. Large language models were used to extract key topics and analyze sentiment from financial news for equity reports.

Ready to Partner for Service Excellence?

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"Closer teams are energetic, assertive and humble. They convey confidence. I highlight the fact that they are professionals with their feet on the ground and very honest in terms of communicating with their partners."

About Closer Consulting

We’re a leading data science company dedicated to transforming data into actionable insights. With over 18 years of experience and a team of more than 350 collaborators from diverse backgrounds, we’re committed to delivering innovative solutions that drive business success.

Ready to Drive Innovation

 in Services?

See how you can see it in action.

Our team is ready to explore with you some opportunities that will have a quick impact in you business performance. Let’s start the conversation and discuss how Closer can help you.

Let’s talk